Zero Liability. I informed and declared that I was not the one who even knew where a. These messages look like they are from a legitimate company and ask for personal or credit card information. Lost/ Damaged Replacement ScotiaCard TM Visa® Debit. Meeting high industry Internet security standards by enforcing the use of 128. 2-step verification. Set up Fraud Alerts notifications to monitor suspicious activity; You're not responsible for charges you didn't make or authorize 2;Please call us as soon as possible so we can help: 1-800-472-6842; 416-701-7200 (Greater Toronto/outside Canada and USA, call collect); 1-866-267-4726 (Relay services for Deaf, deafened, and hard of hearing customers); You can also temporarily lock your Visa or Amex credit card, or personal line of credit Visa access card, through the Scotiabank mobile. 512: API: You can't refund a delayed transaction that has not been sent for settlement. Keep all receipts and transaction details in a neat and ordered system for easy reference. withdraw cash from an automated teller machine (ATM) Scotiabank's alerts are subject to the terms and conditions of your agreement with your mobile carrier and/or internet service provider. 2. Here's how. TORONTO - Scotiabank raised its quarterly dividend as it reported a second-quarter profit of $2. Then, just wave your smartphone over the point-of-sale terminal to pay for purchases under $250 anywhere you can tap your card. Visa customer service is available 24/7 to answer your questions. To report unauthorized activity on the web: Go to the Resolution Center. If you believe your Scotiabank payment card information used for Samsung Payhas been stolen or compromised in any. Your credit report includes personal information about you, as well as details about your credit products and payment history. Menu. Apply now. r/PHCreditCards. 1-877-908-8866. Call KeyBank at 1-800-KEY2YOU (1-800-539-2968). Canadian citizens can contact the Canadian Anti-Fraud Centre (CAFC) at 1-888-495-8501 or visit the CAFC reporting page for more information. For the Hearing-impaired, call 1-866-569-0447. *. What happens if an unauthorized activity occurs with my Scotia OnLine and Scotia Mobile Banking? At Scotiabank, your security is our priority. Locking your card means you can’t make any new purchases on it or use your digital wallet. In the unlikely event that an unauthorized transaction is conducted: (1) Notify the bank immediately in the event of a loss; (2) Re-set your password through Scotia OnLine. 1 Visa's Zero Liability Policy covers Canada-issued cards and does not apply to anonymous Visa Prepaid*, Visa Purchasing, Visa Corporate, Visa Commercial, or any transactions not processed by Visa. 09 in the same period a year ago. Step 3 - Choose Alert category. Open a No-Fee Bank Account between October 1st and December 31st, and you could win a $2,500 pick-your-tech prize. At the top right, click your Profile picture. Find your dispute ticket by choosing between the “Open” and “Closed” tabs. 7(b)(1), (2), and (3). 09 in the same period a year ago. Report transactions not done by you: Please read instructions below before reporting. Find out how our banking packages can reward you. Do you guarantee that mobile banking is secure? We do. The Visa chargeback process is broken into phases. If you notice anything suspicious or detect any unauthorized activity on your account (s), contact your relationship manager right away. Report any suspicious activity to Scotiabank immediately either by: • Emailing phishing@scotiabank. services and facilities, except where it is not practical to do so. General inquiries. These categories include My GCash Account > I want to report an unauthorized transaction in my account, My GCash Account > I want to report an account involved with fraudulent activity, or My GCash Account > I was scammed. 823. Fraud and scams. I called again and it was because they didn’t attach the transaction to the report so since the charge was still pending and not gone through, they couldn’t see it on my account. Disputing Credit Card Charges. Submitting a Dispute Need to submit a dispute? Here are some steps to start the process. If you think you’ve been incorrectly charged for merchandise or a service, there are a few things to look for, such as your receipts, terms and conditions, and more. If your credit card is lost, stolen or you need a replacement, please call us immediately. But banks often respond that the transfers were authorized, however fraudulently. 90. To learn more about how to report an unauthorized transaction in GCash, check out GCash’s own handy guide. REPORT IT • Contact Scotiabank immediately: Don’t wait until the next business day. 20-55862 (9th Cir. As affordable housing remains elusive despite policy pledges, Canada needs a more ambitious, urgent and well-resourced strategy — including doubling the stock of social housing — to support the country’s most vulnerable citizens, a new Scotiabank report says. a few minutes they tried to charge USD 424 on the card. f. 2-step verification. To be covered, report transactions made by others promptly, and don't share personal or account information with anyone. GCash DoubleSafe. For $12. As soon as you notice you’ve lost your card or have had it stolen, pause transactions or cancel the card so nobody can use it. 75 billion in the same quarter last year. You can request a stop payment either through the Scotia mobile app or online banking. Your expense report is created automatically after the first card transaction of the current cycle is processed. Send up to $999. If you have, you may be found liable for unauthorized transactions, says FCAC. Searching through your stuff. You can also temporarily lock your credit card through the. Open a new Ultimate or Preferred Package account between November 1 st and February 29 th, 2024. Scotia OnLine has a strict procedure for dealing with unauthorized transactions. m. About Scotiabank. 18, up from $1. Also, it’s also important to know that when conducting an investigation into an unauthorized transaction, the bank may ask you whether you have shared your PIN. Unauthorized Transaction This transaction was neither made nor authorized by me / my supplementary cardholder. For information about the site, please contact your Scotiabank Sales Representative or Relationship. Review it for fraudulent accounts and unauthorized transactions, and check the accuracy of your personal information, like address and Social Security number. Prepare garbage for pickup. gov. You may need to send them your evidence as well as a written request. Last 4 digits of card. What do I do if I have unauthorized transactions on my statement? The first point of contact should be with the merchant to settle the unauthorized transaction. 3. Click on dispute transaction to begin the dispute process. By visiting your nearest branch. Depending on the kind of credit card you have with us, you’re covered with the Visa Zero Liability Policy 2 , American Express Fraud Protection Guarantee 3 or Mastercard Zero Liability Protection . Type of transaction e. Online Shopping. A mistaken transaction is when when you pay the wrong person or company by using the wrong bank details. 2. To report unauthorized activity on the web: Go to the Resolution Center. Do not share any confidential/sensitive information with anyone. Diluted earnings per share (EPS) were $2. Scotiabank may engage in transactions in a manner inconsistent with the views discussed this report and may have positions, or be in the process of acquiring or disposing of positions, referred to in this report. Don’t recognize a transaction on your Account? If you think you may have become a victim of fraud, contact us. Step 2: Locate the incorrect charge and select the arrow button next to the charge. 2-step verification. Credit Cards. Check your receipts: Some merchant names and locations are different on statements, and transactions can also be posted a few days after the date on your receipt. Purchased on Saturday through my Scotia credit card and on Monday I had a $2777. Credit bureau reports; TurboTax; Scene+ Student Banking Bundle; View All. 7 am – 8 am. Security. More details; Paperless Recordkeeping Access to 18 months of transaction history with Paperless Recordkeeping from Scotia OnLine Financial Services. Earn an additional 0. We’ll check in to make sure that an authorized person is making the purchase and offer you the right assistance. Check your accounts for unauthorized charges or debits and continue monitoring your accountsExternal Credit Report $100. 24X7 Toll Free Number – 044 - 28889314 ii. 513: API: Can't void a settled transaction. Hi All, I just want to share this for everyone's info. 15. If you have received any phishing/suspicious e-mails, please report it to antiphishing@icicibank. In a January 18 opinion granting. Investing. Step 3: Once the transaction details are pulled up, select Dispute Transaction near the bottom of the page. But, here’s what we can tell you…. If the unauthorized transaction is reported within two days, the. The banks that won't pay all fraud transactions are handing rivals in the industry a massive gift. You’ll now have access to two limited-time offers. The funds can be returned to the customer’s bank accounts within 10 days of informing the bank. To do so, select the chequing account the payments are set to come from, then go to “Account details” and “Additional Services. Click Get Help with this Payment. If you’re not a Scotia customer and want to report fraud or cybercrime, please call your local anti-fraud centre. In this example, we will customize "Transaction Notifications" but the process is the same for the. make a purchase or transaction online. When you use Scotiabank’s mobile deposit feature, we will access your device camera to take a picture of your cheque; record the cheque number, account number, institution transit number, and amount; record your device model, as well as its. Inquiry at another local bank: TT$0. CIBC may also be able to dispute a transaction on your behalf. ) Find our toll free Visa phone numbers to contact us about your Visa card account. There are three different ways to initiate an ACH transfer: Through our mobile app. REJECT IT • Update passwords: Immediately change the passwords you use to access computers, email, financial information and other sensitive data. Visit our website to learn more about how to resolve your complaints. Click in the top right of Facebook. The international transaction fee may be waived for certain account relationships. Report unauthorized transactions. Usually, they will blame you, citing that you've authorized Google. Choose from two great new options. The Consumer Financial Protection Bureau notes. Transaction date. 1 of this Agreement. Visit our website to learn more about how to resolve your complaints. Merchants must respond within 30 days of day one for each phase. Your information or your card is used to: make a purchase in a store. To complicate things, businesses only have 2 days to report a fraudulent ACH transaction and recover the stolen money. When you spot an unauthorized charge on your account, call your credit card issuer using the number on the back of your card. Learn More. 56-58 Richmond St. Scotiabank may engage in transactions in a manner inconsistent with the views discussed this report and may have positions, or be in the process of acquiring or disposing of positions, referred to in this report. Know what's on your credit report. A report of theft that occurred 07/03/2023 and after must be reported within 30 calendar days of discovery of the unauthorized transaction. They can help you solve the issue and possibly return funds to your account. Select the card you want to manage. Toggle to Lock or Unlock under the card image. When it comes to credit card fraud, then, it’s always better to be safe than sorry. How can a customer report unauthorized electronic banking transaction? Unauthorized electronic banking transaction can be reported through any of the following mediums: i. Enter your ScotiaCard debit card number, expiry date, and your 3 digit security code found on the back of your card. Visa Global Customer. 30 Days *. Your Responsibilities – Unauthorized access to your alerts. The customer shall be liable to bear the entire loss until the customer reports unauthorized transaction to the bank. Number of Shares. Manage Preferences. 99% cash advances. be responsible for unauthorized transactions on your card, but you must report those unauthorized transactions immediately to the Bank otherwise, as indicated above, all transactions on your statement will be considered authorized. Access to funds next business day in most cases, pending resolution of claim. Using the Mobile Banking app [2] or Online Banking: Go to Menu. Credit cards: When an unauthorized transaction is made with your credit card, your maximum liability, by law, can’t be more than $50. For Corporate Cardmembers, please. Information about past bankruptcy, judgements, tax liens and other items will also be included, if applicable. Enter your 4-digit MPIN then tap Next. S. You can also temporarily lock your credit card through the Scotiabank mobile app. Transaction reports must be reconciled by the 24th to ensure charges are added to the GL prior to month-end cut-off (CCard/GL upload). What is phone fraud (vishing)? What should I do if I suspect suspicious activity or fraud on my account? What is online fraud? What can I do to protect myself from phone fraud?. use your card or Scotiabank credit card cheques for any transaction that is illegal, including the purchase of goods or services that are prohibited by local law applicable in the jurisdiction in which the card was issued. Diluted earnings per share (EPS) were $1. Your legal counsel. In the unlikely event that an unauthorized transaction is conducted: (1) Notify the bank immediately in the event of a loss; (2) Re-set your password through Scotia OnLine. Should something covered by the Digital Banking Security Guarantee ever happen, we will fully reimburse you for any unauthorized transactions made. Also, avoid providing your credit card information over the phone to unauthorized callers. When a new login is detected, ALL attached payment methods are removed from the account for the users protection. Ask any authorized users on the card if they recognize the purchase. If a bank issued your credit card, the maximum amount is $50, unless you demonstrated gross negligence (in Quebec, gross fault) in safeguarding your: credit card and its account. Disable installations from Unknown Sources in your phone settings by following the steps below: Go to your phone Settings and search for “ Unknown Sources/Apps ” or “ Untrusted Sources ”. It is a fully digital pre-approved loan and can be availed in 3 simple steps. On receipt of complaint of unauthorised transaction from the customer, Bank will take immediate steps to prevent further unauthorized. Log in to GCash by entering your mobile number then tap Next. Scotiabank disclaims any and all liability for any. Quarterly Report to Shareholders Scotiabank reports second quarter results TORONTO, May 24, 2023 – Scotiabank reported second quarter net income of $2,159 million compared to $2,747 million in the same period last year. If you recognize the merchant or you’ve authorized the transaction, call 1-800-472-6842 If you don’t recognize the merchant or you’ve given your personal or financial information to. Step 1: Sign in to your Chase account via the website or mobile app. If you've recently noticed unauthorized activity from Coinbase on your bank statement, please follow the below steps immediately to report this to Coinbase. Self-serve Transactions: % of Financial transactions through Digital, ABM, IVR, POS. If you disagree with the deactivation, please contact. When consumers make a dispute, they often fail to get an adequate answer, or any answer at all, from the credit reporting company. Research online: Look up the name of the merchant online as it appears on your statement. We will fully reimburse you in the unlikely event that you suffer direct financial losses due to unauthorized activity 1 in your accounts through Scotia OnLine Financial Services 2 provided you have met your security responsibilities. Supplementary cards. Bank accounts. Please call us as soon as possible so we can help: 1-800-472-6842; 416-701-7200 (Greater Toronto/outside Canada and USA, call collect); 1-866-267-4726 (Relay services for Deaf, deafened, and hard of hearing customers); You can also temporarily lock your Visa or Amex credit card, or personal line of credit Visa access card, through the. This transaction has already been rebated and cannot be rebated again. [10] Final Thoughts. Understanding and accessing transaction reports on Facebook. . Report unauthorized transactions or a lost or stolen card. Phone: (868)-627-2684. Keep detailed records, report scams to PayPal if you detect it, and utilize their buyer and seller protection programs. Rates & Fees. You can also call the Business Contact Centre and select option 1 from the menu. Save up to hundreds of dollars a year on interest. You have rights under federal law if this happens to you. Scotia Fraud Alerts contact you immediately if there’s a transaction on your account that’s unusual for you. Send money abroad to more than 500,000 locations, in over 200 countries. 3. Use your Visa card to make purchases anywhere and you're protected from unauthorized use of your card or account information. You recognize the merchant or you’ve authorized the transaction. You have 180 days to report an unauthorized transaction. #10. Approximately $16,800 of the family's money was withdrawn in the span of a day, each transaction occurring in Regina — far from Walmsley's rented apartment in Vancouver's Kitsilano neighbourhood. | Investor Relations. Security. If you find the card. There is no corresponding notation in my PayPal on-line records. Call Scotiabank immediately afterwards to report your loss. 1. make a purchase or transaction by telephone. Click “Renew Mortgage”. Our clients are medium- and large-sized Brazilian and foreign companies and institutions. Therefore police treat them as the lowest priority. Only ship items to the address on the Transaction Details page. Tap your profile photo in the bottom right of Facebook. As part of the E-Payment User Protection Guidelines, ensure your Transaction Alerts are enabled so that you can be informed instantly of transactions on your account via SMS or email. TORONTO, May 25, 2022 /CNW/ - Scotiabank reported second quarter net income of $2,747 million compared to $2,456 million in the same period last year. •ase see our contact information to report unauthorized transactions or errors in Ple “Errors, Questions and Reporting Unauthorized Transfers” for electronic funds transfers. If you miss the deadline, it would be difficult to get a refund of the lost money. Your agreements for your Scotiabank debit or credit card accounts require you to review your account balance to verify all transactions have been properly recorded (for a debit card) or to review your statements each month (for your credit card) to ensure there are no unauthorized transactions on your accounts. Alternatively, go to your Google Play order history and click Request a refund next to the purchase. In most cases, federal law limits your liability for unauthorized debit card purchases to $50, provided you report the fraud within two business days of discovering it. However, consumers may be held liable for some or all of the unauthorized transaction amount depending on when they report them. Simply call the number on the back of your card. Premium Banking. A chargeback is an action taken by a bank to reverse an electronic payment. Canadian citizens can contact the Canadian Anti-Fraud Centre (CAFC) at 1-888. Credit card transactions you didn’t authorize. The number of days should be considered as per the working calendar of the home branch barring the date of receiving communication. transactions have been properly recorded (for a debit card) or to review your statements each month (for your credit card) to ensure there are no unauthorized transactions on your accounts. Your current mortgage rate. BNS Dodd Frank Act Disclaimers: This material has been prepared and distributed by The Bank of Nova Scotia for informational and marketing purposes only and should not be construed as an opinion as to whether you should enter into any swap or security-based swap or trading strategy involving a swap or security-based swap, as the case may. Diluted earnings per share (“EPS”) were $1. Get more security and convienience in your hands with the new ScotiaCard™ Mastercard. "The reports of recent scams and any scam. a ‘yes’ if it was you who attempted the transaction; or; a ‘no’ if it was not you who attempted the transaction. In Visa’s case, day one is the day after each phase is initiated. Mastercard merchant solutions can help prevent card fraud. This home console feature doesn’t allow others to buy content while using the credit card that’s linked to. If you need to report any unauthorized transactions, please reach out to Synchrony Bank at 855-878-6462. Choose "I want to report unauthorized activity. Zero Liability. If you are a victim of online fraud, reach out to the National Cyber Crime at cybercrime. If the transaction is over $50USD/JMD equivalent, the merchant will ask you to insert the card and enter your PIN or sign to complete your purchase. You can report a lost or stolen debit card by contacting your bank’s customer service number. If you recognize the merchant or you’ve authorized the transaction, call 1-800-472-6842 If you don’t recognize the merchant or you’ve given your personal or financial information to. If you still suspect a problem, you’ll want to try and resolve the issue with the merchant directly. Your information or your card is used to: swiping your debit card through a device that copies the information stored on the magnetic stripe on the back of your card. Here are some steps to start the process. Annual fee: $29. UPDATE: I got the same email! Saying no unauthorized use was found. Payment notifications. $5 + 1% fee on the amount being transferred 3. g. Fulfil your banking needs 24 hours a day, 7 days a week with our toll-free number. For example, you may want to use pre-authorized debit for the following: mortgage payments. Special Offer. Fraud and scams. Generally, chargebacks occur between a. After you submit your request, we'll send a confirmation with your case ID and you'll receive follow-up communications with the outcome and any effect it might have on your account. Consult your agreements for full details. Withdrawal at another local bank: TT$4. 9657: Declined charge; Do not recognize charge; Fraudulent transaction; Unauthorized transaction; Billed for different amount than the receipt shows; Billed for merchandise not received; Disputing quality of merchandise or services receivedDebit card fraud happens when someone steals or uses without your permission your debit card or debit card information. With the Visa Zero Liability policy 1, your liability for unauthorized transactions 2 is $0-you pay nothing. A recent ruling by a federal court in New Jersey has helped clarify one of the key issues in these disputes. This is my linked account. Outside Canada / USA. Step 5: Report fraudulent transactions to PayPal’s Resolution Center. You can also temporarily lock your credit card through the Scotiabank mobile app. 1. Don't forget to take a copy of your FIR once the complaint has been lodged. You have 180 days to report an unauthorized transaction. g. 00. Support and communityThe banks that won't pay all fraud transactions are handing rivals in the industry a massive gift. If your card was lost, stolen or copied, you may have to pay the first £35 of an unauthorised transaction. Within. You can dispute incorrect charges on your credit card statement. You see unauthorized transaction charges on your card statement. Even the simplest steps can stop fraud. Here are some types of fraudulent activity. I change my debit card every six months. $25. Contact the Merchant before submitting your dispute to the branch, if your dispute falls in. Digital banking security. Scotiabank Visa. We’ll check in to make sure that an authorized person is making the. Using your debit card online is easy – if you have a Visa* debit card you can use it online at any online Canadian, American, or international merchants that accept Visa* Debit. It is, therefore, important that you review your statements carefully when you receive them and notify the Bank immediately Make sure to report fraudulent mail. The Federal Trade Commission is the primary agency in charge of receiving reports of scams. Forrester Research, one of the. Report unauthorized transactions immediately Keep an eye on your monthly statements and be sure to tell us right away if you spot any unusual account activity. Here you will explore debit card theft and how to avoid it. The Federal Trade Commission. Tip: To help prevent unauthorized charges, learn how to use password protection on your device. 29, 2022 /CNW/ - Scotiabank reported net income of $10,174 million for the fiscal year 2022, compared with net income of $9,955 million in 2021. Click Report a problem. 2,‡. Every transaction you make using a Scotiabank card with chip and your unique 4-digit Personal Identification Number (PIN) gives you an added layer of security. The LAP EMI calculator is easy to use and helps you compute the monthly instalments, by adding three factors: Typically, a customer can get LAP up to 70% of the property’s market. Diluted earnings per share (EPS) were. The available balance is an indication of funds that are available to you today; however, it may not reflect all transactions that you may have initiated or authorized. It is, therefore, important that you review your statements carefully when you receive them and Contact the Merchant before submitting your dispute to the branch, if your dispute falls in any of the below categories. Tap Orders and payments, then tap See all next to Activity. You will have 180 days to dispute a charge. Through ScotiaView, our proprietary research portal, Scotiabank’s corporate and institutional clients can access insightful research and timely data from our award-winning research teams in Global Banking and Markets and Scotiabank Economics. What happens if an unauthorized activity occurs with my Scotia OnLine and Scotia Mobile Banking? At Scotiabank, your security is our priority. This charge was being posted under the name "FBPAY*ADS fb". The fraud team is available 24 hours a day, 7 days a week. 1. " Follow the steps to report the payment. Tell them you would like to dispute the transaction and ask how to do so (different banks follow different procedures, some will ask you to fill a form, some will take request over phone). My credit is excellent, too. You can dispute incorrect charges on your credit card statement. The personal identification number (PIN) you chose must be entered correctly in order for some transactions to be allowed. Here’s how you can pay for your online purchases directly with GCash: Select GCash as your payment method at the checkout page. Back to . (You are refunding money to a customer that has not and never will be charged). Your credit card agreement must explain your maximum liability if your card is used without your permission. Credit card fraud happens when someone steals or uses without your permission your credit card or credit card information. You’ll get a confirmation shortly after you lock your card. If any additional information is required this will be requested via follow-up communication. Quarterly Report to Shareholders Scotiabank reports third quarter results TORONTO, August 29, 2023 – Scotiabank reported third quarter net income of $2,212 million compared to $2,594 million in the same period last year. Your credit card agreement must explain your maximum liability if someone used your card without your permission. Report any suspicious activity immediately by calling us at 1-800-472-6842. What bug hackers are exploiting. To view your posted transactions:Go to Accounts. Please note, it is very important to complete and. How to report fraud with Meta Pay. Since it's a layered three-dimensional image, it's harder for fraudsters to replicate. We do not offer products and services. You can report a lost or stolen ScotiaCard ®, request a new card or bank by telephone. Transaction Notifications. The trouble started for Lidhar on Feb. We can help you determine if a charge is valid and guide you through how to dispute it. For more information on our guarantees:When your credit card expires, the process of activating and setting up the replacement card is simple. Posted transactions are purchases, payments, cash advances (including balance transfers), interest, fees, and other transactions that are posted to your account. Scene+ rewards. To report fraud or suspicious activity on your Scotiabank account, please call us immediately at 1-866-625-0561. Scotiabank is a leading bank in the Americas and the only bank with operations in Canada, US and the Pacific Alliance countries. Spot and report scam transactions. They will attempt to trick you into providing your own money to “aid the Bank” in a criminal investigation. Scotiabank. 7 To be covered, report unauthorized transactions promptly. And a Gartner report issued last month based on consumer survey responses, estimated that 3 million people nationwide have experienced an unauthorized transaction out of their checking account. Scene+ is the rewards program that brings you better rewards with more exciting and flexible ways to earn and redeem points. 250K. With Scotia OnLine Financial Services and Scotiabank® Mobile Banking you are protected from unauthorized transactions and will be fully reimbursed provided you have met your security responsibilities. Different transactions. Borrowing. Call us at 1-888-826-4374. If you can't reach a resolution with the merchant, you can give us a call. . As part of our commitment to keeping your information safe and secure, we’ve put the following security measures in place: Enforcing the use of strong encryption within web browsers (256-bit in updated browsers, 128-bit minimum) to prevent others from being able to read or tamper with your account activity. " [1] The Resolution Center will show you a list of transactions that you can dispute. After blocking the relevant channel, customer should report the unauthorized electronic banking transaction to the bank. Check receipts or transaction details immediately following the time of sale. ii. According to the Truth in Lending Act , you're only responsible for $50 of an unauthorized purchase made with. To report unauthorised transactions on Internet. CVV (Card Verification Code) - Found on the back of your card, this unique three-digit code validates all of your credit card transactions. All you have to do is call the activation hotline listed on the card Most activation hotlines are automated and open 24/7. Ask them for reference number for the interaction and make a note of it. To report unauthorized activity on the web: Go to the Resolution Center. Open the App Store, iTunes, or the Music app and view your purchase history under your. If you can't reach a resolution with the merchant, please have the following information ready when you call us: expected date of service Report fraud or suspicious activity on your Scotiabank account. Scene+ rewards. 5. How to access Scotiabank customer support for lost and stolen credit cards: Call 1 (800) 4-Scotia, which is 1 (800) 472-6842, and then press option 3 when given the menu. 2. The international transaction fee may be waived for certain account relationships. Travel & insurance.